a71 Terms and Conditions

General Provisions and Definitions

1.1 Definitions

The following words and phrases used in these Terms have the meanings assigned to them below:

• "Platform" — a71's website, mobile application and all related digital services.
• "Membership" — a registered a71 account.
• "Wallet" — the money balance held within a member's account.
• "Bonus" — any promotional funds or benefits provided by a71.
• "Gaming Activity" — slots, live casino, sports betting or any other game.

1.2 Scope of Application

These Terms apply to all members registered on the a71 platform and govern every aspect of platform use, including payment methods, bonus use, gaming rules and account management.

Membership and Account Registration

2.1 Eligibility Requirements

To open an account and use services on a71, applicants must meet the following conditions:

• Must be at least 21 years of age.
• Only one account may be opened per person.
• Registration must be completed with true and accurate information.
• Opening an account on behalf of or in the name of another person is not permitted.

2.2 Identity Verification

a71 reserves the right to verify a member's identity at any time. A national ID card, birth certificate or other supporting documents may be requested if needed. Withdrawals and other activities may be suspended until identity verification is complete.

2.3 Multiple Accounts Prohibited

Opening more than one account by the same person is a direct violation of a71's policy. In such cases, all accounts will be closed and the associated balances may be forfeited.

2.4 Account Security

Login credentials, passwords and OTPs must be kept strictly confidential. The member is responsible for all activity carried out from their own account. If unauthorised access is suspected, a71's support team must be notified immediately.

Deposits, Withdrawals and Payments

3.1 Deposit Methods and Limits

bKash, Nagad and Rocket can be used to make deposits on a71. The minimum deposit amount for each method is ৳100. Once a deposit is successful, it is added to the account wallet.

3.2 Withdrawal Methods and Limits

bKash, Nagad and Rocket must also be used for withdrawals. The minimum withdrawal amount is ৳800. The withdrawal process is generally completed within 15 minutes to 2 hours.

3.3 Payment Policy

Deposits and withdrawals must be made only from the mobile wallet registered in the member's own name. Payments from third-party accounts are not accepted. Rocket is the mobile wallet service of Dutch-Bangla Bank.

3.4 Transaction Verification

a71 reserves the right to verify any transaction. If irregularities or suspicious activity are found in a transaction, it may be suspended or cancelled, and the associated account may be subject to investigation.

Bonuses and Promotional Offers

4.1 Welcome Bonus

a71 offers a 120% bonus on the first deposit, up to a maximum of ৳20,000. A wagering requirement of 15 times the bonus amount must be met before the bonus can be withdrawn.

Example: A deposit of ৳1,000 adds a bonus of ৳1,200, making the total balance ৳2,200. To withdraw the bonus, a wager of ৳1,200 × 15 = ৳18,000 must be completed.

4.2 Bonus Usage Terms

• Bonuses may only be used by the member for their own gameplay.
• Using multiple accounts to claim bonus benefits is not permitted.
• Bonuses may be forfeited if any irregularity is proven.
• Wagering requirements must be met within the specified period.

4.3 VIP Cashback

a71's VIP programme has five tiers: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each tier — Bronze receives up to 0.2%, Silver 0.4%, Gold 0.6%, Platinum 0.8% and Diamond 1.0% weekly cashback. Cashback is calculated based on the net loss for the week.

Example: A Gold tier member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback.

4.4 Right to Modify Offers

a71 reserves the right to change or discontinue any promotional offer, bonus terms or VIP benefits without prior notice.

Gaming Rules

5.1 Fair Play Policy

Every game on a71 is operated through Random Number Generator (RNG) technology, which keeps each outcome independent and unbiased. Results are not influenced by any previous or subsequent round.

5.2 Prohibited Activities

The following activities are strictly prohibited on a71:

• Playing using any software, bot or automated method.
• Exploiting game errors or vulnerabilities for an advantage.
• Colluding with other members when placing bets.
• Money laundering or conducting any other illegal activity.
• Exploiting the bonus system through multiple accounts.

5.3 Technical Issues

If a technical fault causes irregular game results, a71 reserves the right to void that round and refund the bet amount. In cases of abnormal winnings resulting from a fault, that amount may be deducted from the wallet.

Privacy and Data Protection

6.1 Collection of Personal Information

a71 collects and processes members' personal information for the purpose of providing services. Full details on how information is collected, stored and used are set out in our Privacy Policy.

6.2 Data Sharing Policy

Members' personal information is not transferred to third parties, except where required by law or necessary to prevent fraud, in which case relevant authorities may be provided with the information.

6.3 Cookie Policy

a71 uses cookies to improve the browsing experience on the website. Continued use of the site will be considered consent to the cookie policy.

Responsible Gaming Policy

7.1 Age Restriction

All gaming activity on a71 is for persons aged 21 or above only. Accounts belonging to underage individuals will be closed immediately and the associated balance will be forfeited.

7.2 Self-Control Tools

Members can set their own deposit limits, take a temporary break or suspend their account temporarily. Detailed instructions on using these tools are available on our Responsible Gaming page.

7.3 Support and Advice

If you have difficulty managing your gaming, please contact a71's 24/7 support team. Support is available via live chat and email in both Bengali and English.

Account Suspension or Closure

8.1 a71's Rights

a71 may suspend or permanently close an account without prior notice in any of the following circumstances:

• If any provision of these Terms is violated.
• If registration was completed with false information.
• If fraudulent or dishonest activity is detected.
• During an investigation for security reasons.
• If the member requests account closure.

8.2 Balance After Closure

If the account is not closed due to a breach of the Terms, the actual funds in the balance (excluding bonuses) will be returned to the member's registered payment method. However, the return may be delayed until the verification process is complete.

Limitation of Liability

9.1 Service Availability

a71 strives to ensure continuous service on the platform, but temporary disruptions may occur due to maintenance, technical reasons or other circumstances. a71 is not obliged to provide compensation for such disruptions.

9.2 Loss Due to External Causes

a71 will not be liable for any loss caused by internet disconnection, device failure, issues with third-party service providers or any other external factor.

9.3 Gaming Outcomes

Wins and losses in gaming activity depend entirely on chance. a71 never guarantees any specific outcome or win. You are advised to play with awareness of the financial risk involved in gaming.

Dispute Resolution

10.1 How to Submit a Complaint

For any dispute or complaint, please contact a71's support team first. Support is available 24/7 via live chat and email in Bengali and English. After a complaint is submitted, it will be resolved as quickly as possible.

10.2 Final Decision

In any dispute, the decision of a71's authority will be considered final; however, the member's side of the matter will be duly considered before a decision is made.

10.3 Applicable Law

These Terms will be interpreted in accordance with applicable law. If any term is found to be legally unenforceable, the remaining terms will continue to be fully effective.

Changes to Terms

a71 may partially or fully update these Terms at any time. For significant changes, a notice will be posted on the platform. If a member continues to use the platform after any change, they will be considered to have agreed to the updated Terms. The date of the most recent update will be shown at the top of this page.

To learn more about a71, please visit our About Us page.