Responsible Gaming Guidelines at a71
The right way to enjoy gaming is to know your own limits. a71 wants every member to play safely, with awareness, and within their own budget — because entertainment only has value when it stays in control.
Gambling or betting is a form of entertainment for most people. However, for some it can become a habit that has a negative impact on personal life and finances. a71 believes that responsible gaming is not just about following rules — it means making the right decisions for yourself and your family.
Under our Terms and Conditions, every member is encouraged to review their gaming habits and set limits when needed. Treating gaming as entertainment rather than a source of income makes it far more enjoyable.
You have full control over your account at a71. From setting deposit limits to taking a temporary break or a full self-exclusion — all of this can be managed directly from your account settings. Our support team is available 24 hours a day, 7 days a week via live chat and email, and is ready to assist in both Bengali and English.
Under a71's Privacy Policy, your personal information and gaming history are kept completely safe and secure. Your limit settings or self-exclusion details are never shared with any third party.
Tools for Setting Your Own Limits
a71 provides several tools to help you stay in control of your gaming. These can be activated at any time from your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.
Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that amount is reached, the account will automatically stop accepting bets.
Session Time Limit
Set how long you want to play in a single session. Once the set time passes, you will receive a reminder or be automatically logged out.
Cooling-Off Period
Temporarily suspend your account for anywhere from 1 day to 6 weeks. During this time, logging in or placing bets will not be possible.
Self-Exclusion
You can close your account for 6 months to 5 years, or permanently. Once self-exclusion is active, the account cannot be reactivated during that period.
Reality Check
At set intervals (for example, every 30 minutes) you will receive a message showing how long you have been playing and how much you have spent.
Warning Signs of a Problem
If any of the following apply to you, pause and take a moment to assess yourself. These may be early signs of problematic gambling.
- After a loss, you feel the urge to bet more to try to win back the money.
- You are spending more than your budget on gaming and struggling to cover household expenses.
- You are hiding your gaming from family or friends.
- You want to stop playing but cannot — you keep coming back.
- You are taking loans or drawing on savings to fund your gaming.
- You are neglecting work, studies, or family responsibilities to spend time gaming.
- When you cannot play, you feel restless, irritated, or angry.
- You are using gaming as a way to escape stress or problems.
If you notice one or more of the above signs in yourself, do not delay — seek support. Contact a71's 24/7 live chat or email support — we can communicate in Bengali and will assist you with care.
Where to Find Support
Acknowledging a problem is a sign of strength. Getting the right help at the right time makes a real difference.
a71 Live Chat
Speak directly with our support team. Available 24 hours a day, 7 days a week in Bengali and English. Log in to your account and click the live chat icon.
Email Support
If you prefer to explain things in detail, write to us by email. Our support address is: [email protected] — you can write in Bengali and receive a reply in Bengali.
Family and Trusted People
Talk openly with the people close to you. Support from family often proves more effective than professional help.
Professional Counselling
Consult a trained psychologist or addiction specialist. There are several mental health service providers in Bangladesh who offer confidential support.
Mental Health Services
Contact the mental health department of your nearest government hospital. Consultations with specialist doctors are completely confidential.
Self-Help Groups
Talk with people who have had similar experiences. There are various support groups, online and offline, where you can speak without judgement.
a71's Core Principles
As a responsible platform, a71 ensures that its services are only for adults aged 21 and above. Age is verified at account registration and identity documents may be requested in any case of doubt.
Our system automatically detects unusual gaming patterns. If a member's activity appears concerning, our team may reach out to that member and offer support.
Always treat gaming as entertainment — not as a source of income. There is no guarantee of recovering lost money, so only bet what you can afford to lose without it affecting your life.
Our FAQ section has more detailed information on responsible gaming, account limits, and self-exclusion.
Set a fixed budget before you play and stick to it strictly.
Take regular breaks and make a habit of stepping away from the screen.
Avoid betting when drinking alcohol or feeling mentally low.
After a loss, resist the temptation to place more bets out of anger or frustration.